Privacy Policy
How KAVIX Technologies Ltd collects, uses, and protects your personal data.
LAST UPDATED: MARCH 2026 · KAVIX TECHNOLOGIES LTD · REGISTERED IN ENGLAND & WALES
1. Who We Are
KAVIX Technologies Ltd ("KAVIX", "we", "us", "our") is a company registered in England and Wales. Our registered office is at 35-37 Ludgate Hill, London, EC4M 7JN. We are the data controller for the personal data we process about you.
For questions about this policy or how we handle your data, contact us at [email protected].
2. What Data We Collect
We may collect and process the following categories of personal data:
- Contact information:name, email address, phone number, and company name when you submit a form or contact us directly.
- Usage data:pages visited, time spent, browser type, and IP address collected automatically when you use our website.
- Communications:the content of emails or messages you send to us.
- Client data:data we process on behalf of clients as part of providing managed IT services, governed by separate data processing agreements.
3. How We Use Your Data
We process your personal data for the following purposes and legal bases:
- To respond to enquiries (legitimate interests / contract):when you contact us, we use your information to respond and follow up.
- To provide services (contract):if you become a client, we process data necessary to deliver and manage your managed IT services.
- To improve our website (legitimate interests):we use anonymised usage data to understand how our website is used and improve it.
- To comply with legal obligations:we may process data where required by law, including for tax, fraud prevention, and regulatory compliance purposes.
- Marketing (consent or legitimate interests):with your consent, or where we have a legitimate interest, we may send you information about our services. You can opt out at any time.
4. How Long We Keep Your Data
- Enquiry and contact form data: up to 2 years from last contact, unless you become a client.
- Client data: retained for the duration of the contract and up to 7 years thereafter for legal and financial record-keeping purposes.
- Website usage data: typically 14 months.
5. Who We Share Your Data With
We do not sell your personal data. We may share it with:
- Service providers:third-party tools we use to run our business (e.g. CRM, ticketing, cloud infrastructure), each bound by data processing agreements.
- Professional advisors:lawyers, accountants, and insurers where necessary.
- Regulatory bodies:where required by law or legal process.
All third parties we use are required to maintain appropriate security measures and may only process your data for specified purposes.
6. International Transfers
Where we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as UK adequacy decisions, standard contractual clauses, or binding corporate rules, in accordance with UK GDPR requirements.
7. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Access:request a copy of the personal data we hold about you.
- Rectification:ask us to correct inaccurate or incomplete data.
- Erasure:request deletion of your data where there is no legitimate reason for us to continue processing it.
- Restriction:ask us to suspend processing of your data in certain circumstances.
- Portability:receive your data in a structured, commonly used format.
- Objection:object to processing based on legitimate interests or for direct marketing.
- Withdraw consent:where processing is based on consent, withdraw it at any time.
To exercise any of these rights, email [email protected]. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
8. Cookies
Our website uses only essential technical cookies required for the site to function. We do not currently use analytics cookies, advertising cookies, or third-party tracking. If this changes, we will update this policy and request consent where required.
9. Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data in transit is protected by TLS encryption.
10. Changes to This Policy
We may update this privacy policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically.
11. Contact
If you have questions about this policy or our data practices, please contact us:
- Email: [email protected]
- Post: KAVIX Technologies Ltd, 35-37 Ludgate Hill, London, EC4M 7JN