Microsoft doesn't back up your data. We do.
Most businesses assume Microsoft backs up their emails, Teams messages, and SharePoint files. They don't. If data is deleted, corrupted, or encrypted by ransomware, it's gone, unless you have KAVIX.
Microsoft operates on a shared responsibility model. They keep the platform running, but protecting your data is your responsibility. Most firms don't discover this until it is too late.
The most common cause of data loss is not ransomware. It is a user emptying the wrong folder. Microsoft's recycle bin won't save you.
Once that window passes, deleted data is gone permanently. There's no support ticket that brings it back.
Every managed client gets automatic daily backups across their entire M365 environment, from day one.
Microsoft's shared responsibility model means they protect the infrastructure: availability, uptime, global redundancy. What they do not protect is your data. Deleted emails, overwritten SharePoint documents, wiped Teams conversations: once they're gone, Microsoft cannot recover them for you.
KAVIX deploys a dedicated M365 backup solution that takes daily snapshots of your entire environment. Every mailbox, every file, and every channel, retained securely and available for granular restore at any point in time.
This is purpose-built cloud-to-cloud backup that operates independently of Microsoft's own retention policies.
Microsoft is transparent about this in their own documentation. Most businesses simply haven't read it.
These aren't theoretical risks. Every one of these scenarios has happened to a firm that assumed Microsoft had them covered.
A member of staff clicks a malicious link. The ransomware variant targets cloud-synced files, encrypting OneDrive and SharePoint content before defences respond. Without backup, every document your team has ever created is either ransomed or gone. With KAVIX, you restore to yesterday's clean snapshot.
A project folder containing three years of client work is permanently deleted, recycle bin emptied, Microsoft's 30-day window passed. Support tickets to Microsoft return nothing. KAVIX restores the entire folder from the backup taken before the deletion, down to individual file versions.
A departing employee, given notice, deliberately deletes their mailbox, wipes their OneDrive, and removes key documents from SharePoint on their last day. Microsoft cannot recover data purged by a licensed user acting within their permissions. KAVIX can, restoring everything to the state it was in before the purge.
A regulator or solicitor requests email correspondence and documents from 18 months ago. If you're relying solely on Microsoft, anything beyond their native retention window, or anything that was deleted within it, is unrecoverable. KAVIX backup provides the audit trail and historical data access that compliance demands.
M365 backup is included as standard with every KAVIX managed service engagement. Talk to us today about protecting your business's most critical data.
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