KAVIX provides fully managed IT support for businesses without an internal team, and co-managed IT for businesses that have one but need security expertise, specialist depth, or out-of-hours cover. One provider, built around how you actually work.
Your business has grown to a point where IT problems are costing real time and money. Someone in the team has become the unofficial IT person. Machines are unpatched, there's no security tooling, and you're one incident away from a serious problem.
We audit what you have, fix the gaps, and take over from there.
Slow response times, poor communication, overpaying for a service that keeps getting worse. Switching is easier than most businesses think, and KAVIX handles the transition end to end.
Your in-house IT person handles the day-to-day well. But security expertise, out-of-hours cover, and specialist M365 knowledge are outside their scope. Co-managed IT fills those gaps without replacing them.
KAVIX works alongside your team, not instead of them.
Most businesses with an in-house IT person reach the same point. The day-to-day is covered: password resets, new starter setup, printer problems. But the harder stuff falls through the gaps.
Cyber security requires specialist knowledge and tooling that a generalist IT person usually doesn't have. Out-of-hours incidents happen at 11pm when nobody's available. Microsoft 365 security hardening, Entra ID configuration, and Intune deployment are disciplines in their own right.
Co-managed IT means your existing person keeps doing what they do well. KAVIX layers in the security stack, covers out-of-hours, and provides specialist depth on the things that need it. Your IT person gets backup rather than a replacement.
KAVIX doesn't strip out security to hit a lower price point. Every client gets the full package. The services listed here are included as standard for every business we support.
Managed IT support works because the provider's incentive is to keep your systems running, not to bill hours fixing problems. A break-fix model charges you more when things go wrong. A managed model charges the same whether your month is quiet or complicated.
We also tell you what's coming before it arrives. Quarterly reviews cover your security posture, your infrastructure health, and what we'd recommend doing over the next three months. IT stops being reactive and starts being a function that contributes to your business.
The gap between what businesses have and what they need is usually the same. No one looking after security. Microsoft 365 configured on day one and never touched since. Out-of-hours incidents with nobody to call. An IT provider who picks up tickets but never gets ahead of problems.
KAVIX works across all three scenarios below. The table shows what properly managed IT looks like versus what most businesses actually have.
Tell us how many users you have and what you're currently spending. We'll come back with a clear quote and an honest assessment of what we'd do differently.