Your IT department. Without hiring one.
KAVIX acts as your IT department. support at every hour, cyber security, Microsoft 365 management, proactive monitoring, and strategic input, everything your business needs from IT, for a fixed monthly fee per user.
Outsourced IT support means your business has a single point of contact for all things technology. Hardware problems, software issues, security incidents, Microsoft 365 questions, new starter setup, all handled by the same team, under one contract, at a fixed monthly cost.
KAVIX acts as your IT department in full. Your team calls or raises a ticket, engineers respond within 15 minutes, and problems get resolved. In the background, your systems are monitored, patched, and kept secure.
The distinction between outsourced IT and break-fix IT support matters. Break-fix providers charge per hour when something goes wrong. An outsourced IT partner maintains your environment proactively so fewer things go wrong in the first place.
KAVIX doesn't offer a basic tier with security as an upgrade. Every outsourced IT client gets the complete service. The list here is what every business we support receives as standard.
Your business has grown past the point where someone on the team can handle IT on the side. Machines haven't been patched in months. There's no security tooling. You end up calling whoever is least busy when something breaks.
KAVIX audits your current environment, fixes the immediate gaps, and takes over from there. You get a fully managed, secure IT setup from day one without the overhead of hiring.
Slow response times, poor communication, security gaps, overpaying for underdelivery. If your current IT provider isn't doing the job, switching to KAVIX is less disruptive than staying with a provider that isn't working.
KAVIX coordinates the transition end to end, including working with your outgoing provider to hand over your environment. Most transitions complete in three to four weeks with no downtime.
Most IT support companies sell security as an add-on. KAVIX builds it in from the start. EDR, threat intelligence, and dark web monitoring are part of the base service because reactive IT support without security isn't worth having.
Your systems are monitored 24/7. Most issues get caught and resolved before they affect your team. The best IT support call is the one your team never has to make.
Every three months we review your security posture, infrastructure health, and what's coming up. IT becomes a planned function rather than a series of emergencies.
Tell us how many users you have and what you're currently spending on IT. We'll come back with a clear quote and an honest view of what we'd do differently.